Return Policy & Warranty Policy
Return Policy
If you are not entirely satisfied with your purchase, simply return the item within 3 days with your receipt. Please note that all returns is subjected to 30% handling fees. Refunds will be issued in the same method of payment as the original payment. A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped or if the merchandise is returned to the store. For item with free delivery, we will deduct the cost of delivery from the amount refunded.
Sorry, we cannot accept returns on products which has been unboxed/opened.
Promotional Terms & Conditions: When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.
If you would like return your item(s)that were purchased online via Parcel, please email us at connect2u.my@gmail.com. Please include information about order details.
Warranty Policy
For warranty claim, kindly proceed to contact us at connect2u.my@gmail.com stating the issues you experienced. Kindly include your order details for our reference.
If you are not entirely satisfied with your purchase, simply return the item within 3 days with your receipt. Please note that all returns is subjected to 30% handling fees. Refunds will be issued in the same method of payment as the original payment. A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped or if the merchandise is returned to the store. For item with free delivery, we will deduct the cost of delivery from the amount refunded.
Sorry, we cannot accept returns on products which has been unboxed/opened.
Promotional Terms & Conditions: When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.
If you would like return your item(s)that were purchased online via Parcel, please email us at connect2u.my@gmail.com. Please include information about order details.
Warranty Policy
For warranty claim, kindly proceed to contact us at connect2u.my@gmail.com stating the issues you experienced. Kindly include your order details for our reference.