Getting to know your Agent / Negotiator

REAL ESTATE NEGOTIATORS (REN) are employed by Registered Real Estate Agents (REA) and are ISSUED with an authority tag by the Board of Valuers, Appraisers & Estate Agents Malaysia (BOVAEA). Protect your real estate interest by not falling prey to brokers who are not qualified, lack the knowledge & skill to effectively represent you. They are not registered with the Board but they are certified to practice. Before they are employed by the Real Estate Agency, they are required to attend a full two days course on real estate and will be issued a certificate of attendance. With the certificate, they seek employment with a real estate firm which in return will apply for the REN ID and Tag with the BOVAEA. Upon receiving the application, BOVAEA will then certify and designate a REN ID and issue a Tag to the REN. After obtaining these, they REN will be able to represent sellers, landlords, buyers and tenants in the process of marketing of properties.

REN Tag issued by BOVAEA

In any meeting with buyers/owners/landlords/tenants, it is mandatory for a negotiator to wear the REN Tag. It cannot be replaced with an company name tag and it is an offence for someone to imitate and produce something similar to BOVAEA REN Tag. With the tag, public members can rest assured that the person they are dealing with is certified and has the knowledge to represent you.

​In the event if you are suspicious of the negotiator, you can always check or verify whether the REN is certified by the BOVAEA. You can conduct a search at www.lppeh.gov.my website. You can also scan the QR code using your smartphone. The QR code can be seen on the Tag and it contains all the negotiator information including their photograph. Alternatively you can also call BOVAEA during office hours at +603-2287666. If you come across someone with a fake REN Tag, stop the dealing immediately and report him to the police with full information.